💬 Contact Us
💬 Contact Us
Questions about an order, product or business enquiry? We're here to help.
Whether you're choosing coffee equipment, looking for a compatible accessory or following up on a recent purchase, you can get in touch with The Cup Culture directly.
✉️ Customer Enquiries
Email: hello@thecupculture.com
WhatsApp / Phone: +65 8901 0966
We aim to respond to most enquiries within one business day.
📦 Order Assistance
For questions about an existing purchase, please include:
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Your order number
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Where the order was placed, such as The Cup Culture online store, Shopee, Lazada or another marketplace
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A brief description of your enquiry
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Photographs or videos, if relevant
This helps us locate your purchase and assist you more efficiently.
☕ Product Recommendations
Not sure which equipment or accessory to choose?
Tell us what you're looking for, your preferred brewing method and any equipment you already own.
We can help you explore suitable products and available options.
🏢 Business & Wholesale Enquiries
We welcome enquiries from cafés, restaurants, offices, hospitality businesses, retailers and other commercial buyers.
Please share your product requirements, estimated quantities and intended application so we can better understand your needs.
📍 Visit Our Studio
Our studio is located at Primz Bizhub, 21 Woodlands Close, Singapore 737854.
Visits are by appointment only. Please contact us before travelling.